The Houseperson plays a critical role in maintaining the cleanliness, appearance, and overall presentation of the hotel. This position supports the Housekeeping Department by ensuring guest corridors, public areas, storage rooms, and housekeeping operations remain clean, organized, and fully stocked. The Houseperson assists room attendants and responds promptly to guest and operational requests to help deliver an exceptional guest experience.

Essential Duties and Responsibilities

Housekeeping Support

• Deliver clean linens, terry, and guest supplies to housekeeping carts and storage areas.
• Collect and transport soiled linens and trash from guest room floors to designated areas.
• Assist Room Attendants with special cleaning projects and heavy lifting as needed.
• Maintain housekeeping closets, storage rooms, and supply areas in a clean and organized condition.
• Stock housekeeping supplies and replenish inventory throughout the shift.

Public Area Maintenance

• Clean and maintain guest corridors, elevators, stairwells, lobbies, meeting rooms, fitness center, and other public spaces.
• Vacuum carpets, mop floors, dust furniture, clean windows, and remove debris as needed.
• Ensure public restrooms remain clean, sanitized, and fully stocked.
• Remove trash from public areas and replace liners.

Guest Service

• Respond promptly to guest requests for towels, linens, amenities, cribs, rollaway beds, and other items.
• Interact with guests in a friendly, professional, and courteous manner.
• Report guest concerns or maintenance issues to the appropriate department immediately.

Safety & Compliance

• Follow all Hilton brand standards and hotel operating procedures.
• Safely operate housekeeping equipment and cleaning chemicals.
• Follow all OSHA, safety, and security guidelines.
• Report accidents, hazards, maintenance deficiencies, and lost-and-found items promptly.

Additional Responsibilities

• Assist with deep cleaning projects and preventative maintenance support.
• Move furniture and equipment as required.
• Support laundry operations when needed.
• Perform other duties as assigned by management.

Qualifications

• Previous housekeeping or hotel experience preferred but not required.
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.
• Excellent customer service and communication skills.
• Must be dependable and maintain a professional appearance.

Physical Requirements

• Ability to stand, walk, bend, stoop, kneel, and reach for extended periods.
• Frequently lift, carry, push, and pull up to 50 pounds.
• Ability to move housekeeping carts, linen carts, and equipment throughout the hotel.
• Ability to work in a fast-paced environment.

Schedule Requirements

• Must be available to work weekends and holidays as business demands require.
• Flexible schedule including mornings, evenings, and occasional overtime.

Hilton Garden Inn Expectations

All Team Members are expected to demonstrate Hilton's service culture by creating a welcoming environment for guests, maintaining high standards of cleanliness and professionalism, and contributing positively to the success of the hotel and the guest experience.

"Make every guest feel cared for, valued, and respected."

This is a salaried position. This position must be flexible to work variable days of the week to include weekends and holidays.

Essential Job Functions

· Maintain a high level of cleanliness throughout the hotel, including hotel facilities, guestrooms, and public areas.

· Manage the Housekeeping and Laundry departments, including selection, training, performance review and counseling of departmental colleagues.

· Ensure guestrooms and public areas meet all standards related to comfort and aesthetics.

· Adhere to OSHA, ADA and hotel safety policies.

· Ensure that all hotel rooms and public areas are cleaned to the Brand standards.

· Maintain cleanliness scores at or above brand requirements.

· Plan and coordinate project work to ensure that proper frequencies are maintained.

· Schedule and log projects to ensure proper rotation and accountability of completion.

· Proactive approach to identifying and correcting facility quality assurance concerns.

· Respond to concerns and requests with a sense of urgency and take necessary corrective action.

· Purchase department supplies, adhering to par levels and in accordance with the hotel’s purchasing procedures.

· Maintain organized department and storage areas throughout hotel, including heart of house and the storage areas on guest room floors.

· Complete quarterly linen inventory.

· Schedule associates within established labor budget and productivity guidelines.

· Complete departmental payroll review and approval, adhering to company time-keeping standards.

· Lead and mentor employees.

· Conduct one-on-one meetings with associates on at least a quarterly basis.

· Lead monthly departmental staff meetings.

· Periodically assume housekeeping board duties to reduce labor costs

· Support and expedite daily housekeeping operations

· Demonstrate and maintain culture of care throughout department.

· Establish and maintain open, collaborative relationships with co-workers and employees.

· Ensure ongoing training and compliance with all safety procedures to minimize workers’ compensation incidents and ensure that safety is an active, ongoing focus within the department.

· Adhere to all legal and company safety requirements.

· Any other tasks and projects as and when required by management.

Work Environment

This position will be located at a hotel and primarily work in guest rooms, hotel facilities and public spaces with some office time.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee with or without accommodation to successfully perform the essential functions of this job.

· Frequently required to stand, walk, sit, use hands to handle or feel objects, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, crawl, talk, or hear.

· Occasionally lift and/or move up to 50 pounds and pushing and/or pulling approximately 100lbs.

· Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Reasonable Accommodations

Reasonable accommodations may be made to enable individuals with disabilities to perform the requirements of this position if such accommodations do not create an undue hardship for the company.

Travel

No travel is expected for this position.

Required Education and Experience

· Knowledge of hotel, housekeeping and hotel laundry operations required.

· Basic knowledge of Microsoft Office software including Excel, Outlook, and Word.

· Knowledge of PEP Property Management System preferred.

· Flexibility to work various shifts, including evenings and weekends.

· Exhibits initiative, responsibility, flexibility and leadership.

· Ability to multi-task and establish priorities, leading and directing multiple projects while overseeing day-to-day operations.

· Ability to maintain organization in a changing environment.

· Ability to perform basic mathematical calculations, with or without a calculator, as related to calculating and analyzing metrics related to productivity and labor/operational budgets.

· Must be able to communicate clearly and professionally in English with coworkers, employees, owners, and management, both written and verbally.

The Moxy Hotel is looking for a passionate and hands-on Bar Supervisor to help lead our vibrant bar team and create unforgettable guest experiences. If you thrive in a fast-paced environment, love hospitality, and bring positive energy to every shift, we want to meet you.

What You’ll Do

• Lead and motivate bar staff during service
• Ensure exceptional guest experiences and uphold Moxy brand standards
• Assist with scheduling, training, and daily operations
• Maintain cleanliness, organization, and bar presentation
• Monitor inventory, ordering, and cost controls
• Support cocktail execution, quality, and consistency
• Handle guest concerns professionally and efficiently
• Work closely with hotel leadership to drive bar revenue and guest engagement

What We’re Looking For

• Previous bartending and supervisory experience required
• Strong leadership and communication skills
• Ability to thrive in a high-energy, social atmosphere
• Knowledge of cocktails, spirits, beer, and wine
• Flexible schedule including nights, weekends, and holidays
• Positive attitude and team-first mentality
• Marriott or lifestyle hotel experience is a plus

Why Join Moxy?

• Fun, upbeat, and creative work environment
• Opportunity for growth within Marriott International
• Competitive pay
• Employee hotel discounts and benefits
• Be part of a brand that breaks the rules of traditional hospitality

Ready to bring the party while leading a great team? Apply today and help us make every night at Moxy unforgettable.

Introduction:

We are seeking a skilled and friendly Bartender to join our team and provide excellent service to our guests. The Bartender will be responsible for preparing and serving drinks, including cocktails, beer, and wine, as well as maintaining a clean and organized work area. The successful candidate will have excellent communication and customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Prepare and serve drinks, including cocktails, beer, and wine

• Maintain a clean and organized work area, including washing glasses and utensils and restocking supplies

• Process payments and handle cash and credit card transactions accurately

• Communicate effectively with other team members, including servers and management

• Follow all safety and sanitation policies and procedures

• Other duties as assigned

Qualifications:

• Minimum of 1 year of experience as a bartender or in a similar role

• Excellent communication and customer service skills

• Ability to multitask and handle a high-volume workload

• Ability to work efficiently in a fast-paced environment

• Basic math skills

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• 401(k) retirement plan (US only), Employer RRSP match (Canada only)

• Professional development opportunities

• Positive and supportive work environment

Introduction:

We are seeking a reliable and detail-oriented Night Auditor to join our team at our hotel. The Night Auditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Manage the front desk during the overnight shift, including handling guest check-ins and check-outs

• Answer phone calls and respond to online inquiries in a timely and professional manner

• Handle guest requests, such as booking tours or making restaurant reservations

• Assist with check-in and check-out processes, including handling payments and issuing keys

• Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports

• Monitor and maintain inventory of supplies and equipment

• Perform light cleaning duties, such as wiping down counters and restocking supplies

• Other duties as assigned

Qualifications:

• Previous experience as a night auditor or in a customer service role is preferred

• Strong communication and interpersonal skills

• Ability to multitask and handle a high-volume workload

• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems

• Excellent attention to detail and problem-solving skills

• Flexibility to work overnight shifts, including weekends and holidays

Perks:

• Competitive salary

• Employee discounts on hotel rooms and amenities

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment

FULL TIME AND PART TIME HOURS available 

Responsibilities

· Prepare food of consistent quality following recipe cards and production and portion standards, per dupe from servers.

· Start food items that are prepared ahead of time, making sure not to prepare over estimated needs.

· Date all food containers and rotate as per the SOP, making sure that all perishables are kept at proper temperatures.

· Check pars for shift use, determine necessary preparation, freezer pull and line set-up.

· Note any out-of-stock items or possible shortages.

· Return all food items not used on next shift to designate storage areas, being sure to cover/date all perishables.

· Assist in setting up plans and actions to correct any food cost problems; control food waste, loss and usage per SOP.

· Assist in prep work of vegetables and condiments as required for the next shift.

Qualifications

· High School diploma or equivalent.

· Prior kitchen experience preferred.

· Excellent time management and the ability to prioritize tasks.

· Attention to cleanliness and safety.

· Must be fluent in English.

Physical Requirements

· Frequently required to stand, walk, sit, use hands to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, crawl, talk, or hear.

· Ability to operate, maintain and properly clean deep fryer, broiler, stove, steamer, food processor, mixer, slicer, oven, steam table, tilt kettle, waffle iron, flat top grill.

· Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

· Ability to stand during the entire shift.

Reasonable accommodations may be made to enable individuals with disabilities to perform the requirements of this position if such accommodations do not create an undue hardship for the company.

Responsibilities

• Provide attentive, courteous and efficient service to all guests prior to arrival and throughout their

stay.

• Handle check-ins and check-outs in a friendly, efficient and courteous manner.

• Respond to all guests’ requests, problems, complaints and/or accidents presented at the front

desk or through reservations in an attentive, courteous and efficient manner. Follow up to ensure

guest satisfaction.

• Answer all guest inquiries (i.e. hotel services and amenities, the area, etc.).

• Ensure delivery of packages, mail and messages as needed to guests.

• Follow all Lexima/Brand credit policies.

• Be aware of all rates, packages, and special promotions.

• Be familiar with all in house groups.

• Be aware of closed out and restricted dates.

• Obtain all necessary information when taking room reservations and follow rate quoting

guidelines.

• Fully understand and be able to operate all relevant aspects of the front desk computer system.

• Focus on his/her role in contributing to guest satisfaction surveys.

• Demonstrate appropriate phone skills.

• Use Lexima/brand selling guidelines as part of the inquiry call process.

• Consistently perform above average in the mystery call process.

• Follow up on all wait list reservations.

• Manage suite inventory.

• Complete shift responsibility checklist.

• Keep front office area clean and organized.

• Comply at all times with Lexima/Brand compliance standards and regulations to encourage safe

and efficient hotel operations

• Participate in all-employee meetings, events and other functions required by management.

• Be familiar with all Lexima/Brand policies and hotel rules, as well as hotel terminology.

• Develop full understanding of hotel amenities and services.

• Understand emergency procedures and be prepared to help when necessary.

• Operate radios efficiently and professionally in communicating with the hotel staff.

• Ensure correct and accurate cash handling while at the front desk.

• Use proper radio etiquette when communicating with other employees.

• Perform any other duties as requested by management.

Qualifications

• High school diploma or equivalent required.

• A degree with an emphasis in Hotel Management, Hospitality Management and/or related fields

preferred.

• Previous hospitality experience preferred.

• Knowledge of accounting principles.

• Experience handling cash, accounting procedures and general administrative tasks.

• Must have the ability to assimilate complex information and data from disparate sources and

consider, adjust, or modify to meet the constraints of the particular need.

• Must be effective in handling problems in the workplace, including anticipation, preventing,

identifying and solving problems as necessary.

• Must work well in stressful, high pressure situations.

• Must be effective at listening to, understanding, clarifying and resolving the concerns and issues

raised by clients, guests and co-workers.

• Must be effective in handling problems in the workplace, including anticipation, preventing,

identifying and solving problems as necessary.

• Must maintain composure and objectivity under pressure.

• Effective oral and written communication skills.

• Weekends and Holidays are required.

• Must have a valid driver’s license.

• Must be fluent in English.

Physical Requirements

• Frequently required to stand, walk, sit, use hands to handle or feel objects, tools or controls, reach

with hands and arms, climb stairs, balance, stoop, kneel, crouch, crawl, talk, or hear.

• Occasionally lift and/or move up to 25 pounds.

• Specific vision abilities required by the job include close vision, distance vision, color vision,

peripheral vision, depth perception, and the ability to adjust focus.

• Ability to stand during the entire shift.

Reasonable accommodations may be made to enable individuals with disabilities to perform the

requirements of this position if such accommodations do not create an undue hardship for the company.

Introduction:

We are seeking a reliable and efficient Housekeeper to join our team and ensure that our facilities are clean and well-maintained. The Housekeeper will be responsible for cleaning guest rooms, common areas, and other areas of the facility, as well as performing tasks such as laundry and inventory management. The successful candidate will have strong attention to detail and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Clean guest rooms and common areas, including dusting, vacuuming, and changing linens

• Perform tasks such as laundry and inventory management

• Maintain a clean and organized work area

• Report any maintenance issues or damages to the appropriate team members

• Follow all safety and sanitation policies and procedures

• Other duties as assigned

Qualifications:

• Minimum of 1 year of experience as a housekeeper or in a similar role

• Strong attention to detail

• Ability to multitask and handle a high-volume workload

• Ability to work efficiently in a fast-paced environment

• Basic math skills

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• 401(k) retirement plan (US only), Employer RRSP match (Canada only)

• Professional development opportunities

• Positive and supportive work environment

Responsibilities

· Provide attentive, courteous and efficient service to all guests prior to arrival and throughout their stay.

· Handle check-ins and check-outs in a friendly, efficient and courteous manner.

· Respond to all guests’ requests, problems, complaints and/or accidents presented at the front desk or through reservations in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction.

· Answer all guest inquiries (i.e. hotel services and amenities, the area, etc.).

· Ensure delivery of packages, mail and messages as needed to guests.

· Follow all Lexima/Brand credit policies.

· Be aware of all rates, packages, and special promotions.

· Be familiar with all in house groups.

· Be aware of closed out and restricted dates.

· Obtain all necessary information when taking room reservations and follow rate quoting guidelines.

· Fully understand and be able to operate all relevant aspects of the front desk computer system.

· Focus on his/her role in contributing to guest satisfaction surveys.

· Demonstrate appropriate phone skills.

· Use Lexima/brand selling guidelines as part of the inquiry call process.

· Consistently perform above average in the mystery call process.

· Follow up on all wait list reservations.

· Manage suite inventory.

· Complete shift responsibility checklist.

· Keep front office area clean and organized.

· Comply at all times with Lexima/Brand compliance standards and regulations to encourage safe and efficient hotel operations

· Participate in all-employee meetings, events and other functions required by management.

· Be familiar with all Lexima/Brand policies and hotel rules, as well as hotel terminology.

· Develop full understanding of hotel amenities and services.

· Understand emergency procedures and be prepared to help when necessary.

· Operate radios efficiently and professionally in communicating with the hotel staff.

· Ensure correct and accurate cash handling while at the front desk.

· Use proper radio etiquette when communicating with other employees.

· Perform any other duties as requested by management.

Qualifications

· High school diploma or equivalent required.

· A degree with an emphasis in Hotel Management, Hospitality Management and/or related fields preferred.

· Previous hospitality experience preferred.

· Knowledge of accounting principles.

· Experience handling cash, accounting procedures and general administrative tasks.

· Must have the ability to assimilate complex information and data from disparate sources and consider, adjust, or modify to meet the constraints of the particular need.

· Must be effective in handling problems in the workplace, including anticipation, preventing, identifying and solving problems as necessary.

· Must work well in stressful, high pressure situations.

· Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by clients, guests and co-workers.

· Must be effective in handling problems in the workplace, including anticipation, preventing, identifying and solving problems as necessary.

· Must maintain composure and objectivity under pressure.

· Effective oral and written communication skills.

· Weekends and Holidays are required.

· Must have a valid driver’s license.

· Must be fluent in English.

Physical Requirements

· Frequently required to stand, walk, sit, use hands to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, crawl, talk, or hear.

· Occasionally lift and/or move up to 25 pounds.

· Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

· Ability to stand during the entire shift.

Reasonable accommodations may be made to enable individuals with disabilities to perform the requirements of this position if such accommodations do not create an undue hardship for the company.

Guest Experience

• Create a welcoming and engaging atmosphere for hotel guests and local patrons.
• Address guest concerns promptly and professionally.
• Maintain high service standards and ensure exceptional hospitality.
• Develop and implement promotions, events, and programming to drive guest engagement.

Operations Management

• Oversee daily bar operations and service execution.
• Ensure cleanliness, organization, and maintenance of all bar areas.
• Monitor product quality, presentation, and consistency.
• Maintain compliance with all health, safety, and alcohol service regulations.
• Ensure adherence to responsible alcohol service practices.

Financial Management

• Manage beverage costs, labor costs, and operating expenses.
• Monitor sales performance and identify opportunities to increase revenue.
• Review financial reports and implement corrective actions as needed.
• Assist in developing annual budgets and forecasts.
• Control inventory through accurate ordering, receiving, and monthly inventory counts.

Inventory & Vendor Management

• Maintain appropriate inventory levels while minimizing waste.
• Establish and maintain vendor relationships.
• Negotiate pricing and source new products when appropriate.
• Monitor product usage and implement loss prevention controls.

Marketing & Programming

• Collaborate with hotel leadership to develop promotional events and activations.
• Leverage social media and local partnerships to increase visibility and traffic.
• Stay informed on beverage trends, local competition, and guest preferences.
• Assist in developing specialty cocktails and seasonal menus.

Qualifications

• Minimum 2 years of bar management or food and beverage management experience.
• Strong knowledge of beer, wine, spirits, and cocktail preparation.
• Experience managing inventory, labor costs, and financial performance.
• Excellent leadership, communication, and guest service skills.
• Ability to work evenings, weekends, and holidays.
• Valid alcohol service certification or ability to obtain certification.

Preferred

• Hotel bar or lifestyle hospitality experience.
• Marriott brand experience.
• Experience with POS systems and inventory management software.
• Knowledge of local Charleston food and beverage trends.

Physical Requirements

• Stand and walk for extended periods.
• Lift and carry up to 50 pounds.
• Frequently bend, reach, and move throughout the work area.
• Work in a fast-paced environment with varying levels of noise and activity.

Introduction:

We are seeking a reliable and professional Banquet Server to join our team and provide exceptional service to our clients during events and meetings. The Banquet Server will be responsible for setting up and breaking down banquet tables and serving food and drinks to guests in a timely and courteous manner. The successful candidate will have strong customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Set up and break down banquet tables, including laying linens, setting up tableware, and arranging centerpieces

• Serve food and drinks to guests in a timely and courteous manner, including refilling drinks as needed

• Assist with organizing and setting up events and meetings

• Maintain a clean and organized work environment, including adhering to cleaning schedules and safety protocols

• Handle customer complaints and concerns with grace and professionalism

• Other duties as assigned

Qualifications:

• Previous experience as a banquet server or in a similar role is preferred

• Strong customer service skills

• Ability to multitask and handle a high-volume workload

• Ability to lift and carry heavy objects (up to 50 pounds)

• Ability to stand for long periods of time

• Fluency in English is required; additional language skills are a plus

Perks:

• Competitive salary

• Employee discounts on food and drinks

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment

The Housekeeper is responsible for all cleaning functions to service designated suites and public areas as directed by the Executive Housekeeper or the Housekeeping Supervisor. 

Responsibilities

• Receives a list of rooms at the start of shift to identify rooms and public spaces to be cleaned during shift.
• Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies and linen for housekeeping cart set-up.
• Must be capable of utilizing both hands in order to perform such tasks as changing bed linens, scrubbing pots, etc.
• Must be capable of reaching overhead to dust, clean the tops of equipment/appliances and to place items in cupboards.
• Must be capable of moving light furniture, (i.e. chairs, tables, etc.) in order to clean under these items.
• Must practice safe use of all cleaning agents.
• Must be able to follow all safety practices such as wearing personal protective equipment, reading chemical warning labels, and other safe work practices.
• Prepare housekeeping cart for the next day’s use.
• Remove all trash and dirty linen from guest suites.
• Keep all hallways, public areas and closets clean, neat and vacuumed.
• Report all missing items from rooms (i.e. irons/boards, hair dryers, etc.) to Executive Housekeeper.
• Must be able to use two-way radios, telephones, general office equipment, industrial washer, dryer, irons, vacuum, floor buffer, wet vac and other housekeeping equipment.
• Ensure proper care of housekeeping equipment and facilities and report all maintenance as needed.
• Maintain high standards of personal appearance and grooming, which include compliance with dress code and uniform requirements.
• Maintain a professional and friendly demeanor at all times.
• Must be attentive, courteous and efficient in the dealings with guests, managers and all other employees.
• Comply with brand standards and regulations to encourage safe and efficient hotel operations.
• Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel.
• Exhibit helpful and willing attitude to serve guest requests.
• Communicate with other hotel staff to accommodate special guest requests.
• Participate in all-employee meetings, events and other functions required by management.
• Be familiar with all policies, hotel rules and hotel terminology.

Qualifications

• High school diploma or equivalent preferred.
• Knowledge of hotel, housekeeping and hotel laundry operations required.
• Flexibility to work various shifts, including evenings and weekends.
• Long hours sometimes required.
• Exhibits initiative, responsibility and flexibility.
• Excellent time management skills.
• Friendly, cooperative manner and patience in dealing with customers and staff.
• Must be able to communicate clearly and professionally in English with coworkers, employees, owners, and management, both written and verbally.
• Must be able to understand and follow directions, guidelines and work objectives as set forth by the supervisor.
• Must be able to understand the potential hazards and subsequent procedures involved in working around commercial cleaning agents and light machinery.
• Must use common sense and integrity in ensuring the security of guest belongings while working in occupied suites.
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by guests and co-workers.

Physical Requirements

• Heavy work – Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
• Ability to reach overhead, utilize both hands, to bend over and to stoop and kneel.
• Ability to operate light equipment such as vacuum cleaners and dishwashers.
• Must be capable of climbing and descending stairs during their shift.

Reasonable accommodations may be made to enable individuals with disabilities to perform the requirements of this position if such accommodations do not create an undue hardship for the company.

Introduction:

We are seeking a skilled and friendly Bartender to join our team and provide excellent service to our guests. The Bartender will be responsible for preparing and serving drinks, including cocktails, beer, and wine, as well as maintaining a clean and organized work area. The successful candidate will have excellent communication and customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Prepare and serve drinks, including cocktails, beer, and wine

• Maintain a clean and organized work area, including washing glasses and utensils and restocking supplies

• Process payments and handle cash and credit card transactions accurately

• Communicate effectively with other team members, including servers and management

• Follow all safety and sanitation policies and procedures

• Other duties as assigned

Qualifications:

• Minimum of 1 year of experience as a bartender or in a similar role

• Excellent communication and customer service skills

• Ability to multitask and handle a high-volume workload

• Ability to work efficiently in a fast-paced environment

• Basic math skills

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• 401(k) retirement plan (US only), Employer RRSP match (Canada only)

• Professional development opportunities

• Positive and supportive work environment

Introduction:

We are seeking a friendly and professional Server to join our team and provide excellent service to our guests. The Server will be responsible for taking orders, serving food and drinks, and ensuring that our guests have a positive dining experience. The successful candidate will have excellent communication and customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Greet guests and provide excellent customer service

• Take orders and serve food and drinks, including making recommendations and answering questions about menu items

• Process payments and handle cash and credit card transactions accurately

• Maintain a clean and organized work area, including setting and clearing tables and washing dishes and utensils

• Communicate effectively with other team members, including the kitchen staff and management

• Other duties as assigned

Qualifications:

• Minimum of 1 year of experience as a server or in a similar role

• Excellent communication and customer service skills

• Ability to multitask and handle a high-volume workload

• Ability to work efficiently in a fast-paced environment

• Basic math skills

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• 401(k) retirement plan (US only), Employer RRSP match (Canada only)

• Professional development opportunities

• Positive and supportive work environment

Introduction:

We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Manage reservations and check guests in and out using a computerized system

• Handle guest requests, such as booking tours or making restaurant reservations

• Assist with check-in and check-out processes, including handling payments and issuing keys

• Answer phone calls and respond to online inquiries in a timely and professional manner

• Assist with organizing and setting up events and meetings

• Handle guest complaints and concerns with grace and professionalism

• Perform light cleaning duties, such as wiping down counters and restocking supplies

• Other duties as assigned

Qualifications:

• Previous experience as a front desk agent or in a customer service role is preferred

• Strong communication and interpersonal skills

• Ability to multitask and handle a high-volume workload

• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems

• Flexibility to work evenings, weekends, and holidays as needed

Perks:

• Competitive salary

• Employee discounts on hotel rooms and amenities

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment

Introduction:

We are seeking a reliable and detail-oriented Night Auditor to join our team at our hotel. The Night Auditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Manage the front desk during the overnight shift, including handling guest check-ins and check-outs

• Answer phone calls and respond to online inquiries in a timely and professional manner

• Handle guest requests, such as booking tours or making restaurant reservations

• Assist with check-in and check-out processes, including handling payments and issuing keys

• Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports

• Monitor and maintain inventory of supplies and equipment

• Perform light cleaning duties, such as wiping down counters and restocking supplies

• Other duties as assigned

Qualifications:

• Previous experience as a night auditor or in a customer service role is preferred

• Strong communication and interpersonal skills

• Ability to multitask and handle a high-volume workload

• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems

• Excellent attention to detail and problem-solving skills

• Flexibility to work overnight shifts, including weekends and holidays

Perks:

• Competitive salary

• Employee discounts on hotel rooms and amenities

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment

We are seeking a friendly and professional Guest Service Associate to join our team at our hotel. The Guest Service Associate will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Manage reservations and check guests in and out using a computerized system

• Handle guest requests, such as booking tours or making restaurant reservations

• Assist with check-in and check-out processes, including handling payments and issuing keys

• Answer phone calls and respond to online inquiries in a timely and professional manner

• Assist with organizing and setting up events and meetings

• Handle guest complaints and concerns with grace and professionalism

• Perform light cleaning duties, such as wiping down counters and restocking supplies

• Other duties as assigned

Qualifications:

• Previous experience as a front desk agent or in a customer service role is preferred

• Strong communication and interpersonal skills

• Ability to multitask and handle a high-volume workload

• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems

• Flexibility to work evenings, weekends, and holidays as needed

Perks:

• Competitive salary

• Employee discounts on hotel rooms and amenities

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment

Introduction:

We are seeking a reliable and efficient Housekeeper to join our team and ensure that our facilities are clean and well-maintained. The Housekeeper will be responsible for cleaning guest rooms, common areas, and other areas of the facility, as well as performing tasks such as laundry and inventory management. The successful candidate will have strong attention to detail and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Clean guest rooms and common areas, including dusting, vacuuming, and changing linens

• Perform tasks such as laundry and inventory management

• Maintain a clean and organized work area

• Report any maintenance issues or damages to the appropriate team members

• Follow all safety and sanitation policies and procedures

• Other duties as assigned

Qualifications:

• Minimum of 1 year of experience as a housekeeper or in a similar role

• Strong attention to detail

• Ability to multitask and handle a high-volume workload

• Ability to work efficiently in a fast-paced environment

• Basic math skills

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• 401(k) retirement plan (US only), Employer RRSP match (Canada only)

• Professional development opportunities

• Positive and supportive work environment

Job Description

Responsibilities

· Provide attentive, courteous and efficient service to all guests prior to arrival and throughout their stay.

· Handle check-ins and check-outs in a friendly, efficient and courteous manner.

· Respond to all guests’ requests, problems, complaints and/or accidents presented at the front desk or through reservations in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction.

· Answer all guest inquiries (i.e. hotel services and amenities, the area, etc.).

· Ensure delivery of packages, mail and messages as needed to guests.

· Follow all Lexima/Brand credit policies.

· Be aware of all rates, packages, and special promotions.

· Be familiar with all in house groups.

· Be aware of closed out and restricted dates.

· Obtain all necessary information when taking room reservations and follow rate quoting guidelines.

· Fully understand and be able to operate all relevant aspects of the front desk computer system.

· Focus on his/her role in contributing to guest satisfaction surveys.

· Demonstrate appropriate phone skills.

· Use Lexima/brand selling guidelines as part of the inquiry call process.

· Consistently perform above average in the mystery call process.

· Follow up on all wait list reservations.

· Manage suite inventory.

· Complete shift responsibility checklist.

· Keep front office area clean and organized.

· Comply at all times with Lexima/Brand compliance standards and regulations to encourage safe and efficient hotel operations

· Participate in all-employee meetings, events and other functions required by management.

· Be familiar with all Lexima/Brand policies and hotel rules, as well as hotel terminology.

· Develop full understanding of hotel amenities and services.

· Understand emergency procedures and be prepared to help when necessary.

· Operate radios efficiently and professionally in communicating with the hotel staff.

· Ensure correct and accurate cash handling while at the front desk.

· Use proper radio etiquette when communicating with other employees.

· Perform any other duties as requested by management.

Qualifications

· High school diploma or equivalent required.

· A degree with an emphasis in Hotel Management, Hospitality Management and/or related fields preferred.

· Previous hospitality experience preferred.

· Knowledge of accounting principles.

· Experience handling cash, accounting procedures and general administrative tasks.

· Must have the ability to assimilate complex information and data from disparate sources and consider, adjust, or modify to meet the constraints of the particular need.

· Must be effective in handling problems in the workplace, including anticipation, preventing, identifying and solving problems as necessary.

· Must work well in stressful, high pressure situations.

· Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by clients, guests and co-workers.

· Must be effective in handling problems in the workplace, including anticipation, preventing, identifying and solving problems as necessary.

· Must maintain composure and objectivity under pressure.

· Effective oral and written communication skills.

· Weekends and Holidays are required.

· Must have a valid driver’s license.

· Must be fluent in English.

Physical Requirements

· Frequently required to stand, walk, sit, use hands to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, crawl, talk, or hear.

· Occasionally lift and/or move up to 25 pounds.

· Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

· Ability to stand during the entire shift.

Reasonable accommodations may be made to enable individuals with disabilities to perform the requirements of this position if such accommodations do not create an undue hardship for the company.

The Courtyard is seeking a highly skilled and charismatic Server. The Restaurant Server is integral to the guest experience. The ideal candidate will provide breakfast services to the guests of the property and be highly focused on providing superior service.

Essential Job Functions

· Prepare restaurant tables with special attention to sanitation and order.

· Attend to customers upon entrance.

· Present restaurant menus and help customers select food/beverages.

· Take and serve orders.

· Be flexible and willing to perform some minor dishwashing and food preparation tasks along with other duties. .

· Answer questions or make recommendations for complementary products.

· Collaborate with other restaurant servers and kitchen.

· Deal with complaints or problems with a positive attitude.

· Issue bills and accept payment

Work Environment

This position will be located at a hotel and primarily work in the kitchen or restaurant/bar area.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee with or without accommodation to successfully perform the essential functions of this job.

· Frequently required to stand, walk, sit, use hands to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, crawl, talk, or hear.

· Occasionally lift and/or move up to 20 pounds and pushing and/or pulling approximately 50lbs.

· Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

· Ability to stand during the entire 8-hour shift.

Reasonable Accommodations

Reasonable accommodations may be made to enable individuals with disabilities to perform the requirements of this position if such accommodations do not create an undue hardship for the company.

Travel

No travel is expected for this position. Travel for annual training and conferences may be required.

Required Education and Experience

· Food handling certificate in states or counties where required

  Must be 18 years of age or older

Full job description

Introduction:

We are seeking a reliable and efficient Housekeeper to join our team and ensure that our facilities are clean and well-maintained. The Housekeeper will be responsible for cleaning guest rooms, common areas, and other areas of the facility, as well as performing tasks such as laundry and inventory management. The successful candidate will have strong attention to detail and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Clean guest rooms and common areas, including dusting, vacuuming, and changing linens

• Perform tasks such as laundry and inventory management

• Maintain a clean and organized work area

• Report any maintenance issues or damages to the appropriate team members

• Follow all safety and sanitation policies and procedures

• Other duties as assigned

Qualifications:

• Minimum of 1 year of experience as a housekeeper or in a similar role

• Strong attention to detail

• Ability to multitask and handle a high-volume workload

• Ability to work efficiently in a fast-paced environment

• Basic math skills

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• 401(k) retirement plan (US only), Employer RRSP match (Canada only)

• Professional development opportunities

• Positive and supportive work environment

The Courtyard is seeking a highly skilled and charismatic Server. The Restaurant Server is integral to the guest experience. The ideal candidate will provide breakfast services to the guests of the property and be highly focused on providing superior service.

Essential Job Functions

· Prepare restaurant tables with special attention to sanitation and order.

· Attend to customers upon entrance.

· Present restaurant menus and help customers select food/beverages.

· Take and serve orders.

· Be flexible and willing to perform some minor dishwashing and food preparation tasks along with other duties. .

· Answer questions or make recommendations for complementary products.

· Collaborate with other restaurant servers and kitchen.

· Deal with complaints or problems with a positive attitude.

· Issue bills and accept payment

Work Environment

This position will be located at a hotel and primarily work in the kitchen or restaurant/bar area.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee with or without accommodation to successfully perform the essential functions of this job.

· Frequently required to stand, walk, sit, use hands to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, crawl, talk, or hear.

· Occasionally lift and/or move up to 20 pounds and pushing and/or pulling approximately 50lbs.

· Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

· Ability to stand during the entire 8-hour shift.

Reasonable Accommodations

Reasonable accommodations may be made to enable individuals with disabilities to perform the requirements of this position if such accommodations do not create an undue hardship for the company.

Travel

No travel is expected for this position. Travel for annual training and conferences may be required.

Required Education and Experience

· Food handling certificate in states or counties where required

A Housekeeper is responsible for all cleaning functions to service designated suites and public areas as directed by the Executive Housekeeper or the Housekeeping Supervisor. They are expected to actively develop and promote superior services skills in working with clients, guests and co-workers.

Position Type and Expected Hours of Work

This position could be either full-time or part-time. All full-time positions are benefit eligible. This position must be flexible to work variable days of the week to include weekends and holidays based on business needs.

Essential Job Functions 

·         Receives a list of rooms at the start of shift to identify rooms and public spaces to be cleaned during shift.

·         Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies and linen for housekeeping cart set-up.

·         Must be capable of utilizing both hands in order to perform such tasks as changing bed linens, scrubbing pots, etc.

·         Must be capable of reaching overhead to dust, clean the tops of equipment/appliances and to place items in cupboards.

·         Must be capable of moving light furniture, (i.e. chairs, tables, etc.) in order to clean under these items.

·         Must practice safe use of all cleaning agents.

·         Must be able to follow all safety practices such as wearing personal protective equipment, reading chemical warning labels, and other safe work practices.

·         Prepare housekeeping cart for the next day’s use.

·         Remove all trash and dirty linen from guest suites.

·         Keep all hallways, public areas and closets clean, neat and vacuumed.

·         Report all missing items from rooms (i.e. irons/boards, hair dryers, etc.) to Executive Housekeeper.

·         Must be able to use two-way radios, telephones, general office equipment, industrial washer, dryer, irons, vacuum, floor buffer, wet vac and other housekeeping equipment.

·         Ensure proper care of housekeeping equipment and facilities and report all maintenance as needed.

·         Maintain high standards of personal appearance and grooming, which include compliance with dress code and uniform requirements.

·         Maintain a professional and friendly demeanor at all times.

·         Must be attentive, courteous and efficient in the dealings with guests, managers and all other employees.

·         Comply with brand standards and regulations to encourage safe and efficient hotel operations.

·         Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel.

·         Exhibit helpful and willing attitude to serve guest requests.

·         Communicate with other hotel staff to accommodate special guest requests.

·         Participate in all-employee meetings, events and other functions required by management.

·         Be familiar with all policies, hotel rules and hotel terminology.

·         Perform any other duties as requested by management.

Work Environment

This position will be located at a hotel and primarily work in guest rooms, hotel facilities and public spaces.  

Physical Requirements

The physical demands described here are representative of those that must be met by an employee with or without accommodation to successfully perform the essential functions of this job. 

·         Frequently required to stand, walk, sit, use hands to handle or feel objects, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, crawl, talk, or hear.

·         Occasionally lift and/or move up to 50 pounds and pushing and/or pulling approximately 100lbs.

·         Must be capable of bending over, stooping and working on the knees in order to perform such functions as scrubbing commodes, tubs, cleaning tiles and putting away items.

Reasonable Accommodations

Reasonable accommodations may be made to enable individuals with disabilities to perform the requirements of this position if such accommodations do not create an undue hardship for the company.

Travel

No travel is expected for this position.

Required Education and Experience

·         High school diploma or equivalent preferred.

·         Knowledge of hotel, housekeeping and hotel laundry operations required.

·         Flexibility to work various shifts, including evenings and weekends.

·         Exhibits initiative, responsibility and flexibility.

·         Excellent time management skills.

·         Friendly, cooperative manner and patience in dealing with customers and staff.

·         Must be able to communicate clearly and professionally in English with coworkers, employees, owners, and management, both written and verbally.

E-Verify

Lexima participates in E-Verify for every employee.

EEO Statement

Lexima is proud to be an equal opportunity employer and prohibits discrimination based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Introduction:

We are seeking a friendly and professional Server to join our team and provide excellent service to our guests. The Server will be responsible for taking orders, serving food and drinks, and ensuring that our guests have a positive dining experience. The successful candidate will have excellent communication and customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Greet guests and provide excellent customer service

• Take orders and serve food and drinks, including making recommendations and answering questions about menu items

• Process payments and handle cash and credit card transactions accurately

• Maintain a clean and organized work area, including setting and clearing tables and washing dishes and utensils

• Communicate effectively with other team members, including the kitchen staff and management

• Other duties as assigned

Qualifications:

• Minimum of 1 year of experience as a server or in a similar role

• Excellent communication and customer service skills

• Ability to multitask and handle a high-volume workload

• Ability to work efficiently in a fast-paced environment

• Basic math skills

  
  

  
  Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• 401(k) retirement plan (US only), Employer RRSP match (Canada only)

• Professional development opportunities

• Positive and supportive work environment

Full job description

Introduction:

We are seeking a reliable and efficient Housekeeper to join our team and ensure that our facilities are clean and well-maintained. The Housekeeper will be responsible for cleaning guest rooms, common areas, and other areas of the facility, as well as performing tasks such as laundry and inventory management. The successful candidate will have strong attention to detail and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Clean guest rooms and common areas, including dusting, vacuuming, and changing linens

• Perform tasks such as laundry and inventory management

• Maintain a clean and organized work area

• Report any maintenance issues or damages to the appropriate team members

• Follow all safety and sanitation policies and procedures

• Other duties as assigned

Qualifications:

• Minimum of 1 year of experience as a housekeeper or in a similar role

• Strong attention to detail

• Ability to multitask and handle a high-volume workload

• Ability to work efficiently in a fast-paced environment

• Basic math skills

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• 401(k) retirement plan (US only), Employer RRSP match (Canada only)

• Professional development opportunities

• Positive and supportive work environment

They are responsible for ensuring that guests can enjoy their stay comfortably, safely, and without any technical issues. Their job is to maintain all aspects of the hotel building, including heating, cooling, plumbing, electrical and other systems. They work closely with the hotel management to schedule regular maintenance checks and troubleshoot any problems that may arise.

Key Responsibilities:

• Routine Maintenance: Conduct regular inspections and maintenance of hotel facilities, including HVAC systems, plumbing, electrical systems, and general building maintenance.
• Repairs: Diagnose and repair issues with equipment and systems, ensuring minimal downtime and disruption to guests.
• Preventive Maintenance: Implement a preventive maintenance program to address potential issues before they become significant problems.
• Guest Interaction: Respond to guest repair requests promptly and courteously, ensuring a high level of customer service.
• Inventory Management: Maintain an inventory of maintenance supplies and equipment, and request additional supplies as needed.
• Safety Compliance: Ensure compliance with safety standards and regulations, including proper handling of hazardous materials and equipment.

Required Skills and Qualifications

• Education: A high school diploma or equivalent is typically required. Technical training or certification in HVAC, plumbing, or electrical systems is preferred.
• Experience: Previous experience in maintenance or repair work, particularly in a hospitality setting, is advantageous.
• Technical Skills: Proficiency in using various tools and equipment, as well as a strong understanding of mechanical and electrical systems.
• Communication Skills: Excellent verbal communication skills to interact effectively with guests & staff.
• Problem-Solving Skills: Strong analytical skills to diagnose issues and implement effective solutions.

Working Conditions

• Maintenance Technicians may be required to work flexible hours and as well require heavy lifting, stooping and manual labor.

Introduction:

We are seeking a skilled and experienced Line Cook to join our team and prepare high-quality dishes for our guests. The Line Cook will be responsible for preparing ingredients, cooking and presenting dishes, and maintaining a clean and organized work area. The successful candidate will have strong attention to detail and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Prepare ingredients for cooking, including washing and chopping vegetables and meat

• Cook and present dishes according to menu specifications, including following recipes and presentation standards

• Maintain a clean and organized work area, including washing dishes and utensils and maintaining inventory levels

• Communicate effectively with other team members, including the kitchen staff and management

• Follow all safety and sanitation policies and procedures

• Other duties as assigned

Qualifications:

• Minimum of 1 year of experience as a line cook or in a similar role

• Strong attention to detail

• Ability to multitask and handle a high-volume workload

• Ability to work efficiently in a fast-paced environment

• Basic math skills

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• 401(k) retirement plan (US only), Employer RRSP match (Canada only)

• Professional development opportunities

• Positive and supportive work environment

Introduction:

We are seeking a reliable and hardworking Busser to join our team at our busy restaurant. The Busser will be responsible for maintaining the cleanliness and organization of the dining room, including setting and clearing tables, washing dishes, and ensuring that all areas are well-stocked and presentable at all times. The successful candidate will have a strong work ethic and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Set and clear tables, including setting up tableware, condiments, and other amenities

• Wash dishes and clean kitchen equipment as needed

• Stock supplies, such as linens, napkins, and glassware

• Maintain cleanliness and organization of the dining room, including sweeping and mopping floors

• Assist servers with refilling drinks and bringing out food orders

• Handle customer complaints and concerns with grace and professionalism

• Other duties as assigned

Qualifications:

• Previous experience as a busser or in a similar role is preferred

• Strong work ethic and ability to work efficiently in a fast-paced environment

• Ability to lift and carry heavy objects (up to 50 pounds)

• Ability to stand for long periods of time

• Fluency in English is required; additional language skills are a plus

Perks:

• Competitive salary

• Employee discounts on food and drinks

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment