Introduction:

We are seeking a friendly and professional Guest Service Representative to join our team at our hotel. The Guest Service Representative will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Manage reservations and check guests in and out using a computerized system

• Handle guest requests, such as booking tours or making restaurant reservations

• Assist with check-in and check-out processes, including handling payments and issuing keys

• Answer phone calls and respond to online inquiries in a timely and professional manner

• Assist with organizing and setting up events and meetings

• Handle guest complaints and concerns with grace and professionalism

• Perform light cleaning duties, such as wiping down counters and restocking supplies

• Other duties as assigned

Qualifications:

• Previous experience as a guest service representative or in a customer service role is preferred

• Strong communication and interpersonal skills

• Ability to multitask and handle a high-volume workload

• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems

• Flexibility to work evenings, weekends, and holidays as needed

Perks:

• Competitive salary

• Employee discounts on hotel rooms and amenities

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment

Introduction:

We are seeking a reliable and detail-oriented Night Auditor to join our team at our hotel. The Night Auditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Manage the front desk during the overnight shift, including handling guest check-ins and check-outs

• Answer phone calls and respond to online inquiries in a timely and professional manner

• Handle guest requests, such as booking tours or making restaurant reservations

• Assist with check-in and check-out processes, including handling payments and issuing keys

• Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports

• Monitor and maintain inventory of supplies and equipment

• Perform light cleaning duties, such as wiping down counters and restocking supplies

• Other duties as assigned

Qualifications:

• Previous experience as a night auditor or in a customer service role is preferred

• Strong communication and interpersonal skills

• Ability to multitask and handle a high-volume workload

• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems

• Excellent attention to detail and problem-solving skills

• Flexibility to work overnight shifts, including weekends and holidays

Perks:

• Competitive salary

• Employee discounts on hotel rooms and amenities

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment

We are seeking a dependable, hands-on Maintenance Technician who takes pride in keeping a facility safe, functional, and well maintained. This position is responsible for both preventive and corrective maintenance across the property and requires someone who can identify problems, troubleshoot effectively, complete repairs within their skill level, and recognize when specialized outside service is required. The ideal candidate is proactive rather than reactive—someone who notices an issue before it becomes an emergency and follows the work through to completion.

Introduction: Casper Wyoming

We are seeking a reliable and efficient Housekeeper to join our team and ensure that our facilities are clean and well-maintained. The Housekeeper will be responsible for cleaning guest rooms, common areas, and other areas of the facility, as well as performing tasks such as laundry and inventory management. The successful candidate will have strong attention to detail and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Clean guest rooms and common areas, including dusting, vacuuming, and changing linens

• Perform tasks such as laundry and inventory management

• Maintain a clean and organized work area

• Report any maintenance issues or damages to the appropriate team members

• Follow all safety and sanitation policies and procedures

• Other duties as assigned

Qualifications:

• Minimum of 1 year of experience as a housekeeper or in a similar role

• Strong attention to detail

• Ability to multitask and handle a high-volume workload

• Ability to work efficiently in a fast-paced environment

• Basic math skills

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• 401(k) retirement plan (US only), Employer RRSP match (Canada only)

• Professional development opportunities

• Positive and supportive work environment

Introduction:

We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Manage reservations and check guests in and out using a computerized system

• Handle guest requests, such as booking tours or making restaurant reservations

• Assist with check-in and check-out processes, including handling payments and issuing keys

• Answer phone calls and respond to online inquiries in a timely and professional manner

• Assist with organizing and setting up events and meetings

• Handle guest complaints and concerns with grace and professionalism

• Perform light cleaning duties, such as wiping down counters and restocking supplies

• Other duties as assigned

Qualifications:

• Previous experience as a front desk agent or in a customer service role is preferred

• Strong communication and interpersonal skills

• Ability to multitask and handle a high-volume workload

• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems

• Flexibility to work evenings, weekends, and holidays as needed

Perks:

• Competitive salary

• Employee discounts on hotel rooms and amenities

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment

Key Duties and Responsibilities

Guest Transportation: Shuttle drivers transport guests to and from the hotel, airports, train stations, local attractions, and other designated locations, ensuring timely and safe arrivals and departures interviewguy.com+2.
Customer Service: They serve as the first and last point of contact for guests, assisting with luggage, answering questions about the hotel and local area, and providing a welcoming and professional experience interviewguy.com+1.
Vehicle Operation and Maintenance: Drivers operate shuttle buses, vans, or cars, maintain cleanliness, perform basic vehicle checks such as tire pressure and fuel levels, and report any mechanical issues to management interviewguy.com+2.
Schedule Adherence: They follow a specific shuttle schedule, ensuring that pick-ups and drop-offs occur on time, and may keep logs of trips, distances, and times interviewguy.com+1.
Safety and Compliance: Shuttle drivers ensure passenger safety, comply with traffic laws, and follow hotel policies. They are responsible for the security of guest belongings during transit interviewguy.com+2.
Support for Hotel Operations: Some drivers assist other hotel departments, such as transporting staff or running errands, and may mentor junior drivers or help with fleet management in senior role

The Moxy Hotel is looking for a passionate and hands-on Bar Supervisor to help lead our vibrant bar team and create unforgettable guest experiences. If you thrive in a fast-paced environment, love hospitality, and bring positive energy to every shift, we want to meet you.

What You’ll Do

• Lead and motivate bar staff during service
• Ensure exceptional guest experiences and uphold Moxy brand standards
• Assist with scheduling, training, and daily operations
• Maintain cleanliness, organization, and bar presentation
• Monitor inventory, ordering, and cost controls
• Support cocktail execution, quality, and consistency
• Handle guest concerns professionally and efficiently
• Work closely with hotel leadership to drive bar revenue and guest engagement

What We’re Looking For

• Previous bartending and supervisory experience required
• Strong leadership and communication skills
• Ability to thrive in a high-energy, social atmosphere
• Knowledge of cocktails, spirits, beer, and wine
• Flexible schedule including nights, weekends, and holidays
• Positive attitude and team-first mentality
• Marriott or lifestyle hotel experience is a plus

Why Join Moxy?

• Fun, upbeat, and creative work environment
• Opportunity for growth within Marriott International
• Competitive pay
• Employee hotel discounts and benefits
• Be part of a brand that breaks the rules of traditional hospitality

Ready to bring the party while leading a great team? Apply today and help us make every night at Moxy unforgettable.

Introduction:

We are seeking a skilled and friendly Bartender to join our team and provide excellent service to our guests. The Bartender will be responsible for preparing and serving drinks, including cocktails, beer, and wine, as well as maintaining a clean and organized work area. The successful candidate will have excellent communication and customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Prepare and serve drinks, including cocktails, beer, and wine

• Maintain a clean and organized work area, including washing glasses and utensils and restocking supplies

• Process payments and handle cash and credit card transactions accurately

• Communicate effectively with other team members, including servers and management

• Follow all safety and sanitation policies and procedures

• Other duties as assigned

Qualifications:

• Minimum of 1 year of experience as a bartender or in a similar role

• Excellent communication and customer service skills

• Ability to multitask and handle a high-volume workload

• Ability to work efficiently in a fast-paced environment

• Basic math skills

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• 401(k) retirement plan (US only), Employer RRSP match (Canada only)

• Professional development opportunities

• Positive and supportive work environment

Introduction:

We are seeking a reliable and detail-oriented Night Auditor to join our team at our hotel. The Night Auditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Manage the front desk during the overnight shift, including handling guest check-ins and check-outs

• Answer phone calls and respond to online inquiries in a timely and professional manner

• Handle guest requests, such as booking tours or making restaurant reservations

• Assist with check-in and check-out processes, including handling payments and issuing keys

• Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports

• Monitor and maintain inventory of supplies and equipment

• Perform light cleaning duties, such as wiping down counters and restocking supplies

• Other duties as assigned

Qualifications:

• Previous experience as a night auditor or in a customer service role is preferred

• Strong communication and interpersonal skills

• Ability to multitask and handle a high-volume workload

• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems

• Excellent attention to detail and problem-solving skills

• Flexibility to work overnight shifts, including weekends and holidays

Perks:

• Competitive salary

• Employee discounts on hotel rooms and amenities

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment

FULL TIME AND PART TIME HOURS available 

AM and PM shifts available 

Responsibilities

· Prepare food of consistent quality following recipe cards and production and portion standards, per dupe from servers.

· Start food items that are prepared ahead of time, making sure not to prepare over estimated needs.

· Date all food containers and rotate as per the SOP, making sure that all perishables are kept at proper temperatures.

· Check pars for shift use, determine necessary preparation, freezer pull and line set-up.

· Note any out-of-stock items or possible shortages.

· Return all food items not used on next shift to designate storage areas, being sure to cover/date all perishables.

· Assist in setting up plans and actions to correct any food cost problems; control food waste, loss and usage per SOP.

· Assist in prep work of vegetables and condiments as required for the next shift.

Qualifications

· High School diploma or equivalent.

· Prior kitchen experience preferred.

· Excellent time management and the ability to prioritize tasks.

· Attention to cleanliness and safety.

· Must be fluent in English.

Physical Requirements

· Frequently required to stand, walk, sit, use hands to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, crawl, talk, or hear.

· Ability to operate, maintain and properly clean deep fryer, stove, food processor, mixer, oven, flat top grill.

· Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

· Ability to stand during the entire shift.

Reasonable accommodations may be made to enable individuals with disabilities to perform the requirements of this position if such accommodations do not create an undue hardship for the company.

Responsibilities

• Provide attentive, courteous and efficient service to all guests prior to arrival and throughout their

stay.

• Handle check-ins and check-outs in a friendly, efficient and courteous manner.

• Respond to all guests’ requests, problems, complaints and/or accidents presented at the front

desk or through reservations in an attentive, courteous and efficient manner. Follow up to ensure

guest satisfaction.

• Answer all guest inquiries (i.e. hotel services and amenities, the area, etc.).

• Ensure delivery of packages, mail and messages as needed to guests.

• Follow all Lexima/Brand credit policies.

• Be aware of all rates, packages, and special promotions.

• Be familiar with all in house groups.

• Be aware of closed out and restricted dates.

• Obtain all necessary information when taking room reservations and follow rate quoting

guidelines.

• Fully understand and be able to operate all relevant aspects of the front desk computer system.

• Focus on his/her role in contributing to guest satisfaction surveys.

• Demonstrate appropriate phone skills.

• Use Lexima/brand selling guidelines as part of the inquiry call process.

• Consistently perform above average in the mystery call process.

• Follow up on all wait list reservations.

• Manage suite inventory.

• Complete shift responsibility checklist.

• Keep front office area clean and organized.

• Comply at all times with Lexima/Brand compliance standards and regulations to encourage safe

and efficient hotel operations

• Participate in all-employee meetings, events and other functions required by management.

• Be familiar with all Lexima/Brand policies and hotel rules, as well as hotel terminology.

• Develop full understanding of hotel amenities and services.

• Understand emergency procedures and be prepared to help when necessary.

• Operate radios efficiently and professionally in communicating with the hotel staff.

• Ensure correct and accurate cash handling while at the front desk.

• Use proper radio etiquette when communicating with other employees.

• Perform any other duties as requested by management.

Qualifications

• High school diploma or equivalent required.

• A degree with an emphasis in Hotel Management, Hospitality Management and/or related fields

preferred.

• Previous hospitality experience preferred.

• Knowledge of accounting principles.

• Experience handling cash, accounting procedures and general administrative tasks.

• Must have the ability to assimilate complex information and data from disparate sources and

consider, adjust, or modify to meet the constraints of the particular need.

• Must be effective in handling problems in the workplace, including anticipation, preventing,

identifying and solving problems as necessary.

• Must work well in stressful, high pressure situations.

• Must be effective at listening to, understanding, clarifying and resolving the concerns and issues

raised by clients, guests and co-workers.

• Must be effective in handling problems in the workplace, including anticipation, preventing,

identifying and solving problems as necessary.

• Must maintain composure and objectivity under pressure.

• Effective oral and written communication skills.

• Weekends and Holidays are required.

• Must have a valid driver’s license.

• Must be fluent in English.

Physical Requirements

• Frequently required to stand, walk, sit, use hands to handle or feel objects, tools or controls, reach

with hands and arms, climb stairs, balance, stoop, kneel, crouch, crawl, talk, or hear.

• Occasionally lift and/or move up to 25 pounds.

• Specific vision abilities required by the job include close vision, distance vision, color vision,

peripheral vision, depth perception, and the ability to adjust focus.

• Ability to stand during the entire shift.

Reasonable accommodations may be made to enable individuals with disabilities to perform the

requirements of this position if such accommodations do not create an undue hardship for the company.

Introduction:

We are seeking a reliable and efficient Housekeeper to join our team and ensure that our facilities are clean and well-maintained. The Housekeeper will be responsible for cleaning guest rooms, common areas, and other areas of the facility, as well as performing tasks such as laundry and inventory management. The successful candidate will have strong attention to detail and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Clean guest rooms and common areas, including dusting, vacuuming, and changing linens

• Perform tasks such as laundry and inventory management

• Maintain a clean and organized work area

• Report any maintenance issues or damages to the appropriate team members

• Follow all safety and sanitation policies and procedures

• Other duties as assigned

Qualifications:

• Minimum of 1 year of experience as a housekeeper or in a similar role

• Strong attention to detail

• Ability to multitask and handle a high-volume workload

• Ability to work efficiently in a fast-paced environment

• Basic math skills

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• 401(k) retirement plan (US only), Employer RRSP match (Canada only)

• Professional development opportunities

• Positive and supportive work environment

Responsibilities

· Provide attentive, courteous and efficient service to all guests prior to arrival and throughout their stay.

· Handle check-ins and check-outs in a friendly, efficient and courteous manner.

· Respond to all guests’ requests, problems, complaints and/or accidents presented at the front desk or through reservations in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction.

· Answer all guest inquiries (i.e. hotel services and amenities, the area, etc.).

· Ensure delivery of packages, mail and messages as needed to guests.

· Follow all Lexima/Brand credit policies.

· Be aware of all rates, packages, and special promotions.

· Be familiar with all in house groups.

· Be aware of closed out and restricted dates.

· Obtain all necessary information when taking room reservations and follow rate quoting guidelines.

· Fully understand and be able to operate all relevant aspects of the front desk computer system.

· Focus on his/her role in contributing to guest satisfaction surveys.

· Demonstrate appropriate phone skills.

· Use Lexima/brand selling guidelines as part of the inquiry call process.

· Consistently perform above average in the mystery call process.

· Follow up on all wait list reservations.

· Manage suite inventory.

· Complete shift responsibility checklist.

· Keep front office area clean and organized.

· Comply at all times with Lexima/Brand compliance standards and regulations to encourage safe and efficient hotel operations

· Participate in all-employee meetings, events and other functions required by management.

· Be familiar with all Lexima/Brand policies and hotel rules, as well as hotel terminology.

· Develop full understanding of hotel amenities and services.

· Understand emergency procedures and be prepared to help when necessary.

· Operate radios efficiently and professionally in communicating with the hotel staff.

· Ensure correct and accurate cash handling while at the front desk.

· Use proper radio etiquette when communicating with other employees.

· Perform any other duties as requested by management.

Qualifications

· High school diploma or equivalent required.

· A degree with an emphasis in Hotel Management, Hospitality Management and/or related fields preferred.

· Previous hospitality experience preferred.

· Knowledge of accounting principles.

· Experience handling cash, accounting procedures and general administrative tasks.

· Must have the ability to assimilate complex information and data from disparate sources and consider, adjust, or modify to meet the constraints of the particular need.

· Must be effective in handling problems in the workplace, including anticipation, preventing, identifying and solving problems as necessary.

· Must work well in stressful, high pressure situations.

· Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by clients, guests and co-workers.

· Must be effective in handling problems in the workplace, including anticipation, preventing, identifying and solving problems as necessary.

· Must maintain composure and objectivity under pressure.

· Effective oral and written communication skills.

· Weekends and Holidays are required.

· Must have a valid driver’s license.

· Must be fluent in English.

Physical Requirements

· Frequently required to stand, walk, sit, use hands to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, crawl, talk, or hear.

· Occasionally lift and/or move up to 25 pounds.

· Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

· Ability to stand during the entire shift.

Reasonable accommodations may be made to enable individuals with disabilities to perform the requirements of this position if such accommodations do not create an undue hardship for the company.

Courtyard by Marriott Wichita at Old Town is seeking a friendly, professional, and service-oriented Front Desk Agent to join our hospitality team.

As the first and last point of contact for our guests, the Front Desk Agent plays an essential role in creating a welcoming atmosphere and delivering an exceptional guest experience. This position is responsible for providing attentive, courteous, and efficient service throughout the guest journey, from reservations and arrival through departure.

The ideal candidate is personable, dependable, detail-oriented, and passionate about hospitality. We are looking for a team player who takes pride in providing outstanding service, solving problems, and creating memorable guest experiences while supporting the hotel's operational and financial success.

Key Responsibilities

Guest Service & Front Desk Operations

• Welcome and greet guests warmly, providing professional and personalized service.

• Perform guest check-ins and check-outs accurately and efficiently.

• Respond promptly and professionally to guest requests, concerns, and complaints, ensuring appropriate follow-up and resolution.

• Provide accurate information regarding hotel amenities, services, local attractions, restaurants, and area activities.

• Handle incoming telephone calls, guest inquiries, messages, and reservation requests.

• Coordinate with housekeeping, maintenance, and other departments to ensure guest needs are met.

• Assist with guest deliveries, packages, and special requests.

• Maintain a clean, organized, and professional front desk and lobby environment.

• Promote Marriott Bonvoy membership, recognize loyalty members, and support guest satisfaction initiatives.

Reservations & Revenue Management

• Process reservations, modifications, and cancellations accurately.

• Maintain knowledge of room types, rates, packages, promotions, and hotel availability.

• Assist in maximizing occupancy and room revenue through effective reservation practices and appropriate upselling opportunities.

• Remain informed of group arrivals, special events, restricted dates, and hotel occupancy levels.

• Follow established reservation, payment authorization, and credit policies.

• Maintain accurate guest records and reservation information within the hotel's property management system.

Cash Handling & Administrative Duties

• Process guest payments, deposits, refunds, and incidental charges accurately.

• Maintain accountability for assigned cash banks and complete required financial transactions.

• Verify guest billing information and resolve discrepancies professionally.

• Complete daily shift checklists, reports, and assigned administrative responsibilities.

• Maintain accurate records of guest interactions, service requests, and shift communications.

• Follow established hotel procedures for confidentiality, security, and financial controls.

Teamwork, Safety & Brand Standards

• Demonstrate a positive, cooperative, and professional attitude with guests and fellow associates.

• Communicate effectively with hotel departments to ensure smooth daily operations.

• Follow all Marriott brand standards, Lexima Hospitality policies, and hotel operating procedures.

• Understand and follow hotel emergency, safety, and security procedures.

• Participate in required training sessions, staff meetings, and hotel events.

• Contribute to a welcoming work environment built on teamwork, accountability, and exceptional hospitality.

• Perform additional duties as assigned by hotel management.

Qualifications

Required:

• High school diploma or equivalent.

• Strong customer service and interpersonal skills.

• Excellent verbal and written communication skills.

• Ability to remain professional, composed, and solution-oriented in a fast-paced environment.

• Basic computer proficiency and the ability to learn hotel operating systems.

• Strong attention to detail, organizational skills, and multitasking abilities.

• Ability to handle cash and financial transactions accurately.

• Dependability, punctuality, and a professional appearance.

• Ability to work a flexible schedule, including weekends, evenings, and holidays.

• Ability to communicate effectively in English.

Preferred:

• Previous experience in hospitality, hotel front desk operations, or customer service.

• Experience with Marriott hotels or other major hotel brands.

• Familiarity with hotel property management systems, including StayPMS.

• Knowledge of reservation procedures, guest billing, and hotel operations.

• Previous experience with Marriott Bonvoy or other hotel loyalty programs.

• Hospitality-related education or training.

Physical Requirements

• Ability to stand and walk for extended periods, including most or all of a scheduled shift.

• Ability to perform routine front desk duties involving computers, telephones, and office equipment.

• Ability to occasionally lift or move items weighing up to 25 pounds.

• Ability to bend, reach, and move throughout the front office and guest areas as needed.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

What We're Looking For

At Courtyard by Marriott Wichita at Old Town, we believe exceptional hospitality begins with exceptional people.

We are looking for individuals who:

• Genuinely enjoy helping others and creating positive guest experiences.

• Take ownership of their responsibilities and follow through on commitments.

• Approach challenges with a positive attitude and a solution-focused mindset.

• Work well with others and contribute to a supportive team environment.

• Understand that the smallest details can make the biggest difference in a guest's stay.

• Are eager to learn, grow, and build a career in hospitality.

Join Our Team

If you enjoy meeting new people, thrive in a team-oriented environment, and take pride in delivering excellent customer service, we encourage you to apply.

Courtyard by Marriott Wichita at Old Town is an equal opportunity employer. We are committed to providing an inclusive workplace and considering qualified applicants without regard to legally protected characteristics.

Responsibilities

• Develop and execute comprehensive sales strategies for both properties, targeting corporate, group, and transient business segments.
• Quickly understand market conditions and provide leadership to maximize opportunities for revenue growth from new and current customer base as well as competitors in the market. 
• Conduct direct sales activities and solicit all existing and new accounts to achieve or exceed budgeted rooms revenue and improve the overall performance of the hotel.
• Develop superior knowledge of the marketplace and competitors, as well as market conditions which might affect revenues.
• Establish, nurture and maintain positive customer relationships. 
• Meet or exceed all established sales goals.
• Maintain and monitor production of all top accounts.
• Evaluate trends within the marketplace and react appropriately.
• Understand and keep up to date with industry and competitive landscape.
• Have superior understanding of rate mix management and actively participates in weekly revenue meetings.
• Monitor inventory and rate availability.
• Make sales appointments and cold calls to consistently prospect accounts for all direct sales segments (corporate, leisure, long term stay, etc.). 
• Prioritize, document, and organize work to meet deadlines.
• Establish and maintain a culture of success centered around effective sales tactics.
• Effectively collaborate and consistently communicate with the General Manager, Revenue Manager, and Management Company staff to ensure there is strategy alignment. 

Qualifications

• College degree preferred.
• Minimum of 5+ years sales experience, preferably in a hotel capacity.
• Select, Focused, or Extended Hotel Stay experience preferred.
• Proficiency in hotel sales systems (e.g., Delphi, SalesPro, Opera, etc.) and Microsoft Office Suite.
• Strong organization and presentation skills.
• Must be able to work independently and simultaneously manage multiple tasks.
• Must be outgoing and a proven self-starter.
• Weekends and Holidays may be required as business needs warrant.
• Valid drivers license.

Benefits

• Medical Insurance
• Dental/Vision Insurance
• 401k
• Employer Paid Disability & Life Insurance
• Paid Time Off
• Brand Discounts

The responsibilities of a General Manager include managing the daily hotel operations to achieve planned goals for operational integrity as measured by revenue, house profit, and RevPAR index while maintaining company standards for guest satisfaction, colleague satisfaction, quality assurance, and asset protection. The General Manager will demonstrate leadership and professional image to colleagues, guests, sales accounts, local community representatives, vendors, and competitors.

The General Manager is directly responsible for the success of the housekeeping, front office and food and beverage departments of the property. A hands-on approach is necessary to effectively manage the quality of customer service and guest suite cleanliness. The General Manager also handles the purchasing and payroll submission for the property. The General Manager will also be involved in the interviewing and hiring of new colleagues, as well as disciplinary measures.

Responsibilities

• Represent the hotel in a professional, knowledgeable and eloquent manner.
• Dress appropriately in business attire at all times.
• Ensure compliance with all Brand standards.
• Ensure compliance with all Lexima standards as outlined in the Employee Handbook.
• Maintain an impeccably clean, safe and inviting atmosphere inside and out.
• Develop and execute both a short and long term operating plan to meet or exceed budgeted fiscal performance goals.
• Attend monthly property review meeting to report on hotel performance.
• Ensure an operating environment that will maximize guest satisfaction.
• Meet or exceed customer service standards as measured by brand inspections, brand survey reports and social media reviews. 
• Establish a presence in the community through participation in local events, associations and community service projects.
• Ensure revenue maximization through daily coordination with the assigned brand revenue management support representative.
• Perform sales duties or work closely with the Sales Manager to set and achieve local account and group business sales objectives.
• Continually recruit, train and monitor staff. Ensure proper staffing levels on each shift.
• Create and maintain a pleasant, safe and mutually respectful work environment. Continually interact with and motivate all staff members.
• Establish and maintain a comprehensive preventative maintenance program.

Qualifications

• A Bachelor's Degree in Hotel/Restaurant Management or Business preferred.
• Previous General Manager experience is preferred.
• 2-5 years as Assistant General Manager or other hotel management role required. 
• Knowledge of a variety of computer software applications in word processing, spreadsheets, and hotel management systems.
• Effective oral and written communication skills.
• Must be able to work a flexible work schedule as the hours for this management position will vary.

Benefits

• Medical Insurance
• Dental/Vision Insurance
• 401k + Employer Match
• Employer Paid Disability & Life Insurance
• Paid Time Off
• Brand Discounts

The WoodSpring Suites Sulphur is looking for a Front Desk Agent that will be responsible for providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing suite revenue and occupancy. The individual is also responsible for all reservation and inquiry calls during their shift. They are expected to actively develop superior service skills in dealing with clients, guests, and co workers.

Responsibilities

• Provide attentive, courteous and efficient service to all guests prior to arrival and throughout their

stay.

• Handle check-ins and check-outs in a friendly, efficient and courteous manner.

• Respond to all guests’ requests, problems, complaints and/or accidents presented at the front

desk or through reservations in an attentive, courteous and efficient manner. Follow up to ensure

guest satisfaction.

• Answer all guest inquiries (i.e. hotel services and amenities, the area, etc.).

• Ensure delivery of packages, mail and messages as needed to guests.

• Follow all Lexima/Brand credit policies.

• Be aware of all rates, packages, and special promotions.

• Be familiar with all in house groups.

• Be aware of closed out and restricted dates.

• Obtain all necessary information when taking room reservations and follow rate quoting

guidelines.

• Fully understand and be able to operate all relevant aspects of the front desk computer system.

• Focus on his/her role in contributing to guest satisfaction surveys.

• Demonstrate appropriate phone skills.

• Use Lexima/brand selling guidelines as part of the inquiry call process.

• Consistently perform above average in the mystery call process.

• Follow up on all wait list reservations.

• Manage suite inventory.

• Complete shift responsibility checklist.

• Keep front office area clean and organized.

• Comply at all times with Lexima/Brand compliance standards and regulations to encourage safe

and efficient hotel operations

• Participate in all-employee meetings, events and other functions required by management.

• Be familiar with all Lexima/Brand policies and hotel rules, as well as hotel terminology.

• Develop full understanding of hotel amenities and services.

• Understand emergency procedures and be prepared to help when necessary.

• Operate radios efficiently and professionally in communicating with the hotel staff.

• Ensure correct and accurate cash handling while at the front desk.

• Use proper radio etiquette when communicating with other employees.

• Perform any other duties as requested by management.

Qualifications

• High school diploma or equivalent required.

• Previous hospitality experience preferred.

• Knowledge of accounting principles.

• Experience handling cash, accounting procedures and general administrative tasks.

• Must have the ability to assimilate complex information and data from disparate sources and

consider, adjust, or modify to meet the constraints of the particular need.

• Must be effective in handling problems in the workplace, including anticipation, preventing,

identifying and solving problems as necessary.

• Must work well in stressful, high pressure situations.

• Must be effective at listening to, understanding, clarifying and resolving the concerns and issues

raised by clients, guests and co-workers.

• Must be effective in handling problems in the workplace, including anticipation, preventing,

identifying and solving problems as necessary.

• Must maintain composure and objectivity under pressure.

• Effective oral and written communication skills.

• Weekends and Holidays are required.

• Must have a valid driver’s license.

• Must be fluent in English.

Physical Requirements

• Frequently required to stand, walk, sit, use hands to handle or feel objects, tools or controls, reach

with hands and arms, climb stairs, balance, stoop, kneel, crouch, crawl, talk, or hear.

• Occasionally lift and/or move up to 25 pounds.

• Specific vision abilities required by the job include close vision, distance vision, color vision,

peripheral vision, depth perception, and the ability to adjust focus.

• Ability to stand during the entire shift.

Reasonable accommodations may be made to enable individuals with disabilities to perform the

requirements of this position if such accommodations do not create an undue hardship for the company.

Introduction:

We are seeking a reliable and efficient Housekeeper to join our team and ensure that our facilities are clean and well-maintained. The Housekeeper will be responsible for cleaning guest rooms, common areas, and other areas of the facility, as well as performing tasks such as laundry and inventory management. The successful candidate will have strong attention to detail and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Clean guest rooms and common areas, including dusting, vacuuming, and changing linens

• Perform tasks such as laundry and inventory management

• Maintain a clean and organized work area

• Report any maintenance issues or damages to the appropriate team members

• Follow all safety and sanitation policies and procedures

• Other duties as assigned

Qualifications:

• Minimum of 1 year of experience as a housekeeper or in a similar role

• Strong attention to detail

• Ability to multitask and handle a high-volume workload

• Ability to work efficiently in a fast-paced environment

• Basic math skills

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• 401(k) retirement plan (US only), Employer RRSP match (Canada only)

• Professional development opportunities

• Positive and supportive work environment

Introduction:

We are seeking a reliable and detail-oriented Night Auditor to join our team at our hotel. The Night Auditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Manage the front desk during the overnight shift, including handling guest check-ins and check-outs

• Answer phone calls and respond to online inquiries in a timely and professional manner

• Handle guest requests, such as booking tours or making restaurant reservations

• Assist with check-in and check-out processes, including handling payments and issuing keys

• Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports

• Monitor and maintain inventory of supplies and equipment

• Perform light cleaning duties, such as wiping down counters and restocking supplies

• Other duties as assigned

Qualifications:

• Previous experience as a night auditor or in a customer service role is preferred

• Strong communication and interpersonal skills

• Ability to multitask and handle a high-volume workload

• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems

• Excellent attention to detail and problem-solving skills

• Flexibility to work overnight shifts, including weekends and holidays

Perks:

• Competitive salary

• Employee discounts on hotel rooms and amenities

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment

We are seeking a reliable and detail-oriented Night Auditor to join our team at our hotel. The Night Auditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Manage the front desk during the overnight shift, including handling guest check-ins and check-outs

• Answer phone calls and respond to online inquiries in a timely and professional manner

• Handle guest requests, such as booking tours or making restaurant reservations

• Assist with check-in and check-out processes, including handling payments and issuing keys

• Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports

• Monitor and maintain inventory of supplies and equipment

• Perform light cleaning duties, such as wiping down counters and restocking supplies

• Other duties as assigned

Qualifications:

• Previous experience as a night auditor or in a customer service role is preferred

• Strong communication and interpersonal skills

• Ability to multitask and handle a high-volume workload

• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems

• Excellent attention to detail and problem-solving skills

• Flexibility to work overnight shifts, including weekends and holidays

Perks:

• Competitive salary

• Employee discounts on hotel rooms and amenities

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment

Responsibilities

• Provide attentive, courteous and efficient service to all guests prior to arrival and throughout their stay.
• Handle check-ins and check-outs in a friendly, efficient and courteous manner.
• Respond to all guests’ requests, problems, complaints and/or accidents presented at the front desk or through reservations in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction.
• Answer all guest inquiries (i.e. hotel services and amenities, the area, etc.).
• Ensure delivery of packages, mail and messages as needed to guests.
• Follow all Lexima/Brand credit policies.
• Be aware of all rates, packages, and special promotions.
• Be familiar with all in house groups.
• Be aware of closed out and restricted dates.
• Obtain all necessary information when taking room reservations and follow rate quoting guidelines.
• Fully understand and be able to operate all relevant aspects of the front desk computer system.
• Focus on his/her role in contributing to guest satisfaction surveys.
• Demonstrate appropriate phone skills.
• Use Lexima/brand selling guidelines as part of the inquiry call process.
• Consistently perform above average in the mystery call process.
• Follow up on all wait list reservations.
• Manage suite inventory.
• Complete shift responsibility checklist.
• Keep front office area clean and organized.
• Comply at all times with Lexima/Brand compliance standards and regulations to encourage safe and efficient hotel operations
• Participate in all-employee meetings, events and other functions required by management.
• Be familiar with all Lexima/Brand policies and hotel rules, as well as hotel terminology.
• Develop full understanding of hotel amenities and services.
• Understand emergency procedures and be prepared to help when necessary.
• Operate radios efficiently and professionally in communicating with the hotel staff.
• Ensure correct and accurate cash handling while at the front desk.
• Use proper radio etiquette when communicating with other employees.
• Perform any other duties as requested by management.

Qualifications

• High school diploma or equivalent required.
• A degree with an emphasis in Hotel Management, Hospitality Management and/or related fields preferred.
• Previous hospitality experience preferred.
• Knowledge of accounting principles.
• Experience handling cash, accounting procedures and general administrative tasks.
• Must have the ability to assimilate complex information and data from disparate sources and consider, adjust, or modify to meet the constraints of the particular need.
• Must be effective in handling problems in the workplace, including anticipation, preventing, identifying and solving problems as necessary.
• Must work well in stressful, high pressure situations.
• Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by clients, guests and co-workers.
• Must be effective in handling problems in the workplace, including anticipation, preventing, identifying and solving problems as necessary.
• Must maintain composure and objectivity under pressure.
• Effective oral and written communication skills.
• Weekends and Holidays are required. 
• Must have a valid driver’s license.
• Must be fluent in English.

Physical Requirements

• Frequently required to stand, walk, sit, use hands to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, crawl, talk, or hear.
• Occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Ability to stand during the entire shift.

Reasonable accommodations may be made to enable individuals with disabilities to perform the requirements of this position if such accommodations do not create an undue hardship for the company.

Introduction:

We are seeking a friendly and professional Front Desk Agent to join our team at the Hilton Garden Inn. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Manage reservations and check guests in and out using a computerized system

• Handle guest requests, such as booking tours or making restaurant reservations

• Assist with check-in and check-out processes, including handling payments and issuing keys

• Answer phone calls and respond to online inquiries in a timely and professional manner

• Assist with organizing and setting up events and meetings

• Handle guest complaints and concerns with grace and professionalism

• Perform light cleaning duties, such as wiping down counters and restocking supplies

• Other duties as assigned

Qualifications:

• Previous experience as a front desk agent or in a customer service role is preferred

• Strong communication and interpersonal skills

• Ability to multitask and handle a high-volume workload

• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems

• Flexibility to work evenings, weekends, and holidays as needed

Perks:

• Competitive salary

• Employee discounts on hotel rooms and amenities

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment

At Moxy, F&B is more than serving food and drinks—it’s a major part of the guest experience. We’re looking for someone who can lead from the front, develop their team, and make sure every guest interaction feels fun, welcoming, and distinctly Moxy.

Moxy isn’t your typical hotel—it’s a stylish, playful, and social experience designed for the next-gen traveler. At Moxy, our crew does it all: check guests in, shake up cocktails, and create unforgettable stays with bold personality and warm hospitality.

As a Moxy Crew Member, you’re a hybrid of bartender, front desk agent, and vibe curator. You’ll be the first and last point of contact for our guests, while also owning the energy at the bar. You keep things smooth, fun, and always on-brand.

Responsibilities

• Greet guests, check them in/out, and serve as their go-to contact throughout their stay

• Manage a high performing team, ensuring brand standards and effective hotel operations are always met

• Create a welcoming atmosphere in the lobby and bar area

• Handle reservations, guest requests, and local recommendations

• Process payments and maintain accurate records (hotel + bar)

• Ensure all guests feel welcome, seen, and taken care of—Moxy style

• Handle challenges with positivity and professionalism

Qualifications

• Prior experience in hospitality, restaurants, or customer service preferred

• Outgoing personality and love for interacting with people

• Comfortable multitasking across bar, front desk, and lobby spaces

• Basic knowledge of drinks and bar operations (we’ll train you on the rest)

• Flexible schedule including nights, weekends, and holidays

• TIPS or responsible beverage service certification a plus

• Familiarity with POS and hotel management systems is a bonus

Bring your energy. Bring your style. Bring your Moxy.

Apply now and join a team where no two shifts are ever the same.

Moxy isn’t your typical hotel—it’s a stylish, playful, and social experience designed for the next-gen traveler. At Moxy, our crew does it all: check guests in, shake up cocktails, and create unforgettable stays with bold personality and warm hospitality.

As a Moxy Crew Member, you’re a hybrid of bartender, front desk agent, and vibe curator. You’ll be the first and last point of contact for our guests, while also owning the energy at the bar. You keep things smooth, fun, and always on-brand.

Responsibilities

• Greet guests, check them in/out, and serve as their go-to contact throughout their stay

• Craft and serve drinks at the bar with flair and accuracy

• Create a welcoming atmosphere in the lobby and bar area

• Handle reservations, guest requests, and local recommendations

• Process payments and maintain accurate records (hotel + bar)

• Restock bar and front desk supplies, maintain cleanliness and organization

• Ensure all guests feel welcome, seen, and taken care of—Moxy style

• Handle challenges with positivity and professionalism

Qualifications

• Prior experience in hospitality, bartending, or customer service preferred

• Outgoing personality and love for interacting with people

• Comfortable multitasking across bar, front desk, and lobby spaces

• Basic knowledge of drinks and bar operations (we’ll train you on the rest)

• Flexible schedule including nights, weekends, and holidays

• TIPS or responsible beverage service certification a plus

• Familiarity with POS and hotel management systems is a bonus

Bring your energy. Bring your style. Bring your Moxy.

Apply now and join a team where no two shifts are ever the same.

The Housekeeper is responsible for all cleaning functions to service designated suites and public areas as directed by the Executive Housekeeper or the Housekeeping Supervisor.